"First class veterinary service as always! Always above and beyond…"
by Kevin Pell
"The best vets I have ever been too. The staff are lovely and friendly. Not the cheapest in the area but i dont mind paying extra to know that all aspects of my pets care is being met and the extra costs arent exactly extortionate. Highly recommend this vet from the vets to the receptionists, everyone of them are diamonds and are the go to for our animals needs."
by Dawn Sings
"Brilliant vets very helpful."
by Vikki Lei
"I cannot speak highly enough for how professionally and empathetically this practice dealt with my dog (and his pathetic blubbing humans!) in his last days. These people truly care. Highly recommended."
by Troy Stehr
"My puppy has been registered here since I got him home back in June 2020. Until yesterday his vet trips had all been routine however yesterday he was not himself at all. After a quick phone call they booked him in at the end of the day, due to covid the measures meant I could not take him in however the Vet and all staff made the process so easy and not traumatic for him (or me)! He had his treatment and came home with tablets and advice for us to follow, this morning I provided an update to the receptionist and thought that was it. But then I receive a call from the vet checking up on him just to make sure he was still doing well. Honestly I’m blown away at the thoughtfulness and care shown by the team. Bertie is doing better today and I feel relieved at my choice to register him at Knotts Yard - brilliant service and care thank you from me and Bertie."
by Caroline Scott
"Brilliant veterinary service even throughout this pandemic. Always friendly and polite with great care for all my animals."
by Leanne Katie
"The most efficient, friendly, pet and people orientated vets I have found, well was recommended to. I just wish we had found you sooner in Luna’s life. Although I only saw Marcus twice with Luna before having to take that extremely difficult but necessary decision, he was empathetic and straight talking which I personally liked. Told it like it was. The lady who dealt with us on ‘that day’ - sorry I didn’t get her name - was extremely understanding of our distress and handled the whole situation in a thoughtful way. The card that arrived afterwards was unexpected but again shows their caring nature.
If you want a good vets, look no further.
Thank you to everyone at Knotts Yard."
by Helen Blaver
"Fantastic team, were seen very quickly after ringing them. Dog was diagnosed and taken for treatment straight away. He's now recovering well at home very reasonable price for the treatment he received. Thank you."
by Sheraton Cook
"Unfortunately I had my 2 cats (18 & 15 years old) put to sleep within 8 days of each other and the team were amazing. I could not fault their service and empathy especially with the COVID meaning that all the interaction is done from the car. They made sure I had time with each of my cats and that I was able to grieve in private. Every time I rang the vets I would always get told from reception they were sorry for my loss. A few days after losing each cat we received a thinking of you card through the post. This brings such a good touch to their customer service. Thank you for all you did. Would recommend them for support with your animals."
by Charley Mcilwhan
"Came to the practice this afternoon after the fantastic team trying to resolve our issue over the phone etc great set up and great service, even if I did have to lift Buddy and drop him in the reception. Thank you x"
by Victoria Dann
"Marcus and Pippa are excellent, wouldn't want to take my working dogs anywhere else."
by Julia Reed
"I wouldn’t have wanted anyone else to have put our Riley to sleep. Pippa was fabulous. I was a dribbling wreck...and still am. Lovely card sent from the practice. Always caring and patient. Highly recommend as anyone’s fur babies would always be in good hands. Thank you to you all."
by Angie Camp
"Thank you Marcus and his team, for taking care of Bertie Brown today and doing his surgery, he feels so much better already, I would recommend this vet practice in a heart beat, thanks again and a big woof from Bertie xxx"
by Margaret Brown
"We have been coming to Knotts Yard Veterinary Practice since it first opened and we love it. The Reception Staff and Nurses are friendly, kind, welcoming, professional and understanding. The Vet's are first class and we highly recommend taking your pet there, you will not be disappointed."
by Lavinia Burton
"Excellent, by far the best veterinary practice that I have used for any of my pets over the years. Called at 9.40am on a Saturday as our cat was a bit off balance and got an appointment for 10.15am the very same morning. Amy, the vet who saw our cat on this occasion, was really friendly and thorough, as was the lady on reception who took my initial phone call and dealt with me at the appointment. Yesterday was the third time in a year that our cat has been seen here for various reasons and I have always been extremely happy with the staff and service. You really do get the impression that the people who work here care about the animals and it’s not just all about the money. Prices are very reasonable too. Will definitely be recommending to other pet owners! Thank you!"
by Laura Kim Hough
"What an amazing vets. I just had my best friend Mr Fudge put to sleep after over 19 years of being with me... I was a mess. They gave me as much time as needed to spent our final moments, offering me out the back door as it’s quiet and a beautiful card sent with a personal message. Thank you with all my heart. Would highly recommend"
by Julia Devine
"Professional, friendly, helpful and very fast! Eternally grateful for all they have done for us!"
by Layla Galaxy
"Would like to say a big thank you to Knotts Yard for looking after Maize my dog. She is getting better thanks to ouu brilliant vets. Would recommend you to anyone and can’t ask for a better vets. Best in Watton"
by Ian Loopy
"All the staff at the vets are kind, caring, compassionate and thoughtful. When my boxer needed to be put to sleep, it was done so compassionately by Marcus. This is the most compassionate vets that I have been to and would recommend this vets to everyones. When my friend Jimmy needed to take his elderly dog for treatment. Pippa went out of her way to discuss everything with him to make certain he understood and felt happy with the treatment that she needed. Amazing place."
by Angie Quenby
"Lovely, friendly staff (from reception to nurses to vets) who are very helpful and knowledgeable. Never had an issue and our dogs are always happy to go there."
by Amy Osborne
"Can't fault the surgery a fantastic team"
by Stephanie Doughty
"Our experience of them was very professional but also friendly. We use to use another vets but so glad we moved to here."
by Eddy Emerald
"I would not take my animals anywhere else. Totally trust this practice. Their primary interest is the animal and not the money. Highly recommend."
by Evan Gibbs
"Excellent service each time I have visited. Very compassionate in difficult times and supportive at all other visits. Thank you for a outstanding service."
"Can't fault this place! lovely staff who are so compassionate towards big and small pets and towards us owners. Unfortunately my rat had to be put to sleep on Friday and they went to the lovely effort of sending a card to my address. Thank you."
by Emma Russell
"Would like to just say how nice it is to have vets that are efficient and caring when dealing with our pets in normal visiting times and sad times. Twice in 4 months I've had to visit or have a call out in sad times and James has handled the situation in a very compassionate and understanding manner. Also nice to receive a card too. Thank you for all your help since we moved to this area"
by Chris Dawkins
"I am so grateful to the staff at Knott's Yard Veterinary Practice for their expertise and care of Gizmo, from diagnosis to operation and post op. care. Thank you so much."
by Pearl Watson
"Our cat Bella had injured her rear right leg and wasn’t herself at all. We had a lovely young vet, who knew what she was doing, told us what was wrong, gave her two injections. And now Bella is certainly feeling better!! Thank you ever so much!!!"
by Sarah Peck
"I can't recommend all the staff at Knott's Yard enough. Thank you all for looking after Sam's foot, he could have lost a toe but through everyone's care he's back to his silly self with all his toes intact. I know he'll miss his visits but in the nicest possible way I hope we don't see you soon. Thank you all so much."
by Margaret Steer
"The staff are so so helpful and passionate about their jobs. My dog has been with the practice for 2 years and the treatment he has received has always been 5* Can’t thank the staff at Knotts enough for squeezing Harley in as an emergency today too. Would highly recommend this Veterinary practice to anyone."
by Hayleigh Southwell
"Absolutely first class, these vets have a great 'bedside manner', very friendly, knowledgeable vets who always go the extra mile. They really have gone to great lengths to give the very best care and advice for our two labradors; we cannot recommend Knotts Yard highly enough."
"Cannot rate this practice highly enough. Our dog was taken ill while we were on holiday and our son was dog sitting. The kindness and compassion shown to both our dog and son was outstanding, and made an awful situation just a bit more bearable, for which we will always be thankful."
by Shirley Sutton
"Thank you for taking such good care of Dizzy and Muse over the past 6+ years. Normal appointments, advice over phone, Saturday emergencies, etc. Hope we’re lucky enough to find half as good of a vet in Virginia, USA."
by Dinah K. Edgington
"The best veterinary surgery ever, I loved it, professional staff and so kind."
by Lina Shelby Baumiao
"Amazing vets, very compassionate and understanding. A fantastic team that makes you feel at ease even in the most difficult times."
by Helen Gore
"A big thank you to Lucy on reception today, and all the team."
by Penny Lowe
"Marcus and all the team are excellent - very kind, caring and professional, with your animal's best interests at heart. I can't recommend Knott's Yard highly enough."
by Lesley Fraser
"Marcus came out to see my horse Abby I was so impressed he was very thorough and took the time to talk me through everything, he was very kind and gentle I strongly recommend this vetinary practice. "
by Sharon Parlane
"We moved to Knotts Yard recently and I’m so glad we moved! Pippa is so lovely and great at her job, the receptionists have been friendly and professional and all the other staff we have met with our cat and new puppy have been 10/10"
by Liz Taylor
"Belated appreciation...Thanks to Flo for leading us through the complexities of the Pet Passport Scheme last summer and especially for your advice on the prevention of canine Leishmaniasis in Southern Europe. Heidi has been fit and healthy throughout our travels and we are now enjoying (!) the Norfolk Winter while preparing for the next venture. See you before we cast off!"
by Jerry Ping
"I want to thank all the staff at Knotts Yard for Monday 4th September, when I had to put my beloved cat Tobi to sleep. It's been a hard week without him but at least he is not suffering anymore. Thank you all for your support."
by Telma Stream Silva
"We had a dog that was 15years old and they and always took him there I must say they were brilliant with him Marcus is so caring but unfortunately they had to put him to sleep and the service was wonderful they came home and done it as you no it is very upsetting.I would always recommend this vets."
by Carole Hutchings
"Compassionate, diligent, expert and respectful."
by Karen Fox
"Our boy spike suffered and suffered with his ears and his skin. Marcus took control of the situation, sorted it and now we have the boy we once knew back with us. Marcus and Pippa treated him as if he was the most important boy in the world. We can't thank them enough."
by Kaye Bailey
"We unfortunately had to have our 'big man' Finn put to sleep this week at a good age for his size. But without Marcus, Pippa and the team he would have never made it this far. They all made us feel as if our dog was as much a part of their family as he was of ours."
by Judith Spalding
"Both Hannah and Marcus take great care of my horses. They are always thorough and informative ensuring my horses get the best treatment whilst fully considering my wishes at all times.
Great vets - thank you."
by Helen Thurtle
"Big thank you to Marcus for the excellent, calming service\treatment received yesterday. Emergency call out to my horse Manny, who suffered an asthma attack. Scared me half to death as i have never witnessed this before yet i knew he was in the best hands once Marcus arrived. Never been so pleased to see him."
by Polly Fenn
"Nice friendly vets, operated on my dog when he was a puppy. Very pleased with service, travelled from Thetford to use this practice."
by Karlie-Ann Hodges
"Saved my cats (Toffee) life, very professional and friendly service through our very difficult time. 5 weeks later you would never realise we almost lost her. Thank you so much."
by Dave Walton
"Amazing vets, understanding, compassionate and they all go way above and beyond."
by Gayle Mackenzie
"We use Knotts Yard for our dogs and pigs, and the service of all the vets and staff has been excellent every time, be it for minor, routine treatment or more complicated diagnosis."
by Kylie Bull
"Outstanding expert service with kindness - Marcus highly recommended."
by Louise Warner
"10* Admin nurses and vets are amazing. They care and our animals are not just a number. Couldn't recommened enough."
by Tracie Cini
"Fab, fab, fab, best vets we have ever used, much care given, great knowledge and help all staff give great attention. Vets show and know what our pets mean to us."
by Carole Hutchings
"Excellent vets, very sensitive and caring. Thank you."
by Hattie Wigg
"Having been involved with all aspects of animal care from the happy time of births to the sadder times Knotts yard are always amazing. Not only are they incredibly knowledgable but so compassionate. Recently my dog got attacked, although fantastic with my little dog Knotts yard also had to deal with my distressed mother. They were great and helped calm her down as well as seeing to my dog who had been rushed in. A good friend also lost her horse recently and again the whole situation was dealt with with such compassion and helped make all arrangements, she even got a card a few days later to say 'sorry for your loss'. It's little things like that make you feel like all of these people involved in this surgery really do care. This is now not my local surgery and if I'm honest a bit of a pain for me to travel to now but I wouldn't ever consider going anywhere else. YOU ARE FAB!!"
by Lou Taylor
"Took one of my ducks here this afternoon due to an eye infection. She was getting a bit overheated so the lovely receptionist moved us into the side room and put the air-con on. Vet was a really nice lady and was brilliant with my duck. Very good price as well for the checkup and two medications. Thank you."
by Natalie Orford
"Amazing service and compassion from Pippa and the staff with my mums dog . Very very good service."
by Carla Keen
"I absolutely love Knotts Yard. I love how caring all the vets nurses & receptionists are. They really work wonders. I love how there are regular vets working there so they really get to know you & your animal. They are always happy to help, give advice & really explain things well. I would highly recommend this vets."
by Carla Keen
"They have always been the best in my eyes I even travel further than my local vets to see them, and have been very helpful on the phone with any concerns I have about my animals and wide range of knowledge with all animals , put two loving family dogs to rest with compassion, all my ferrel cat care , and ferret care with bravery they should be proud as a team."
by Gemma King
"Very caring and go above and beyond its clear the animals are their priority and this shows in their work, attitude and commitment."
by Karen Warnes
"A great team, compassionate and passionate about the animals, dogs in my case and that's what matters."
by Terry Smith
"Can't praise the staff here enough. Took my cat as an emergency today thinking she had been hit by a car, but it turned out she had been attacked by a dog and has numerous bites all over her. Pippa was amazing with Misty and has such a calming effect. We left misty there and we were due to collect her later, then Donna, one of the nurses called and said she could bring misty home to us as her mum lived nearby. This was well beyond the call of duty and so nice to have vets that really do care. Misty has eaten some food, but very nervous if anything makes a noise, which is to be expected. Fingers crossed for a full recovery."
by Tanya Southwell
"Can't fault these vets at all ...when we had to make the difficult decision to have my mums little dog put to sleep ,Marcus was brilliant and so helpful. Let us spend time with him after the deed was done and didnt rush us at all."
by Mel Alderton
"A big thanks to Marcus, Pippa and all the staff for looking after Molly today when she had to have an emergency ovario-hysterectomy. Molly is sleeping now after a small feed. Thank you all again from Michael and Judy (and Molly)."
by Michael Greenland
"I hear nothing but praise from the clients who use Knotts Yard, particularly those who have seen Marcus resident Veterinary Surgeon. The staff also support and recommend my services, which proves they think about their patients welfare and happiness away from the practice and want the best for their clients when it comes to holiday, pet sitting and in home care."
by Deb Wilkins
"A lovely caring practice where I really feel happy to take any of my pets. Thank You for seeing little Gammon the 3 day old skinny pig today he looks much better already"
by Helen-Marie Pipe Rvn
"The Knott's Yard people are, and always have been, among the very best. They really care. For them, being a vet is more than just knowing about animal health [and disease], but also about empathy, attitude and commitment to all creatures in their care. We have known and trusted them for many years; we are grateful in the knowledge that they will be there whenever any of our animals needs their help."
by Michael Pfeil
"Fantastic practice, couldn't fault them and my four dog's would agree."
by Sharon Hillier
"They are wonderful with all our animals but I'm especially grateful for the wonderful treatment and love they gave my late Border Collie. Thanks to their care she happily lived for 18 months with renal failure and when the time came to say goodbye they gave her the most peaceful and dignified end in our garden in the sunshine. They were also so supportive when I lost her. Wonderful, caring team."
by Claireanne Schultz-Mace
"If you want a practice where you get to see the same vet, each time you need them, then this is the practice for you. The care and attention is second to none. All of this at reasonable prices because they are still independent of the huge corporations. I could not fault the care they gave to my dog during her illness. Having been, previously, with one of the large corporate practices where the vets change like the weather it was wonderful to get continuity of care for her. My current dog has not, as yet, needed much attention but I am happy that they are there if needed."
"I recently changed vets to Knott's Yard and I am so glad I did! The service is very professional and personalised with the vets paying a real interest in your pet and their needs. Its the first practice I have been to where the staff go the extra mile to provide the best care possible!"
by Marie Reidie
"I cannot say enough good words about the team at Knotts Yard. Everybody there is just wonderful, and they go above and beyond in all aspects for the animals and the owners. If I ever open my heart up to another fur baby, I will most definitely be using Knotts Yard again."
by Jan Burton
"Kind and caring staff. Looked after all of our pets. Took care of my lovely Teal in her later years. They even rang to say how sorry they were and sent a card when her final journey came. That's going way and beyond the call of duty. Well done to all of you and congratulations on the nominations."
by Geraldine Ford
"Used Knotts Yard since I have had my dog. Would not use anywhere else 5* treatment every time."
by Lisa Webster
"As everyone else says: excellent service and staff. Have ended the road with one cat this year and started with a kitten. Knotts Yard is great whatever the age or condition."
by Joy Fernando
"I had to have my Molly put to sleep.they were just amazing with her and me. The receptionist was just lovely thank you all."
by Kati Brain
"Vetsational - you could not be in better paws!"
by Vanessa de Selincourt
"Having concerns about our previous vet practice, we had heard good reports from several people who had changed to Knotts Yard, therefore made enquiries and from the first initial contact were impressed with the help and courtesy shown.
Having recently had a procedure carried out there we can only reiterate that the thoughts and care for not only our pet but us as well were paramount from all members of staff.
We seriously recommend Knotts Yard Veterinary Practice."
"I had to use a vets for the worst reason to put a family animal down. I did not want to go to a large corporate vet practice and was recommended Knotts Yard - What a surprise - independent - outstanding staff - compassionate and trusting.
Thank you for all your help - The best practice I have ever been to. Keep up the good work - Receptionists and Amy the vet were just fabulous - use use."
by Lisa Johnstone
"Would just like to say how brilliant knots yard vets are! Hannah has been wicked this weekend on the end of the phone every five minutes, can't speak highly enough!"
by Becky Wing
by Jean Everett